Shipping Policy

Shipping Policy

Below you will find the estimated delivery times for all our orders.

After placing your order, we require 1–3 business days to carefully process it. On business days, processing typically takes 1 business day. Orders placed on weekends or Friday evenings may take slightly longer.

Once processed, your order will be shipped. The average delivery time is 8–12 business days.

We do everything we can to ensure a smooth and transparent ordering and delivery process. If you have any questions, feel free to contact our customer support.


Placing an Order

Ordering from Lillian’s Loafers – Palm Beach, Florida is simple:

  1. Go to the product page and click “Add to cart”
  2. Make sure you have selected the correct variant
  3. Click “Checkout”
  4. Enter your shipping details accurately
  5. Click “Continue to shipping” and verify your information
  6. Click “Continue to payment” and choose your payment method
  7. Complete your order and follow the payment instructions

All payments are processed through a secure SSL-encrypted connection, ensuring your data is fully protected.


Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express (AMEX)
  • Bank transfer
  • Various direct payment methods

If you experience any issues during checkout, please contact our customer support.


Shipping Costs

We cover all shipping costs.

Free shipping on all orders
No minimum order value required


Shipping Your Order

Once you’ve found your perfect pair, we make sure your order is processed and shipped as quickly as possible.

To keep our prices fair and accessible, orders may sometimes be combined and shipped together once processing is complete. This allows us to operate efficiently without compromising on quality.

We always aim to deliver your order as quickly as possible.


Contact

Do you have any questions about your order or delivery?

📩 support@lilliansloafers.com

Our support team is ready to assist you and will be happy to help.

FREE SHIPPING WITH UPS

Enjoy free shipping across the U.S. on us, today only!  Find something you love, and we will cover the shipping. Every order ships free, straight to your door.

30-Day Money Back Guarantee

At Mae & Willow Charleston, we believe in your satisfaction. Enjoy our 30-day return policy for peace of mind!

Loved for the comfort

Timeless comfort, made to move with you
Feel relaxed, confident, and beautifully at ease in every piece.